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Assistant Energy Officers/Project Assistants

Community Energy Plus

Hours: Full time role, but we are open to part time arrangements with the right individuals.
Salary: £22,956 per year, pro-rata depending on the number of hours worked
Location: At the Community Energy Plus office in Truro, although a mix of office- and home-based working may be possible for the right candidate following their initial induction.

Community Energy Plus (CEP)

looking for Assistant Energy Officers/Project Assistants to work with our Energy Advice team to deliver a range of projects tackling fuel poverty across Cornwall.

Are you a people person, who is enthusiastic about supporting residents to improve their circumstances? If you are interested in making a difference in your community and looking for a way to use your people and administrative skills in a role that has a real impact, then our Assistant Energy Officer role is for you.

Our Assistant Energy Officers:

  • Are committed to helping people
  • Have an approachable outlook and ability to communicate with people of all backgrounds
  • Are flexible and take a collaborative approach to teamwork, and
  • Are prepared to learn new skills around fuel poverty and domestic energy efficiency.
  • Have a passion to work addressing the big issues in Cornwall of social justice and responding to the impacts of the climate and ecological emergencies.

If you want to work with a team of like-minded people, committed to making a difference within our communities, and in a supportive working environment, please make contact.

Essential Skills and experience

  • Working in a customer service environment.
  • Ability to work well under pressure and manage time effectively.
  • Supporting multiple colleagues to meet agreed deadlines and targets.
  • Providing information accessibly in person, on the phone and by other online channels.

Qualifications & knowledge

Minimum of 5 GCSE grades 9 to 4 (A*to C equivalent) including literacy and numeracy, or substantial work experience.

Desirable: Administration or customer care qualifications / training.

Please read Assistant Energy Officer/Project Assistant Application Pack for more information before making an application for this role.

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