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Privacy Policy

As per the General Data Protection Regulation (GDPR) rules, please read our privacy policy.

If you have any questions or comments about this Privacy Policy, please contact us at [email protected]

Cornwall VSF is a registered charity. Charity number: 1111169

Information we collect about you

If you only view our website, we will not collect any personal information from you. We will only use cookies to collect anonymous data to help us check the website is working properly. This also gives us feedback about how people use the site.

Our website has a contact form so that you can get in touch with us. If you use the contact form, we will only use the information you provide to reply to your enquiry. We may also provide you with further relevant information about our products and services. You can request that we delete, amend or correct your information, or unsubscribe from our updates at any time.

Our legal basis for collecting this information is that it is our legitimate interest to collect it. Without the contact information we collect we will not be able to reply to your query or keep you up to date. We also need the data you provide to continue improving our products and services.

Sharing your information

To stay in touch with you, we need to allow our service providers and employees access to the personal information you provide. All of our service providers have promised to look after the personal information carefully. They will not use it for any other purpose. We keep a record of all correspondence. This helps us keep track of the enquiries we receive and the replies we send.

We share anonymous data with our website service providers so that they can help us provide our services. They can also provide us advice on our marketing activities.

We won’t share your information with other organisations for them to use for marketing, market research or commercial purposes. We may pass on your personal information if we have a legal obligation to do so.

Keeping your information secure

Transmitting information over the internet is not always secure. We can’t guarantee the security of your information. Any information you transmit is at your own risk.

We have procedures and security features in place to try and keep your information secure. All information we collect is covered by our internal data protection policies. Our staff are trained in data protection. Annually, we review our security arrangements. We delete old data periodically.

Where your information is stored

We store your information on secure servers in the UK. It may also be stored in other countries inside the European Union. These will have similar data protection regulations as the UK, or in the USA. We store your information where it could be viewed by our staff. By submitting your personal information, you agree to this. We take all reasonable steps to keep the information secure.

Retaining personal information

We will keep your personal information for the time you engage with us. We will try to keep any information we store accurate and up-to-date. You can help us by letting us know if your team changes.

Your Rights

You can:

  • find out what information we hold about you
  • correct that information
  • ask us to delete or not to use  any of the information we collect

by contacting us.  You can object to us collecting your information or complain about how we have processed your information.  If you wish to contact us, please write to our Operations Director: [email protected]

You can unsubscribe from our marketing emails at any time.

Links to other websites

Our website may contain links to and from other websites. This privacy policy only applies to Cornwall VSF’s website. If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

If you come to our website from another website, we may receive personal information about you from the other website. You should read the privacy policy of the website you came from to find out more about this.

Your consent

When submitting your information, you consent to:

  • collection
  • transfer
  • storage
  • disclosure

of your information as described in this Privacy Policy. The Privacy Policy may be updated from time to time. By using this website after it has been updated you agree to be bound by the revised policy.