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Winter Plan energise week is coming!

image shows Ellen Rudge - a cis white woman wearing a red top
Ellen Rudge
5 January 2024
text reads winter plan energised is coming! 9-12 January. Right place, no delay

From Tuesday 9 until Friday 12 January 2024, the Cornwall and Isles of Scilly Integrated Care System (ICS) is running a Winter Plan energise week.

The week aims to focus on embedding its winter plans which includes making the most of extra support available and using admission avoidance alternatives, including:

  • Additional primary care appointments delivered in primary care hubs
  • NHS staff using integrated transfer of care hubs (IToCH) to arrange urgent community care in virtual wards and Community Assessment and Treatment Unit (CATU) beds
  • New Care Co-ordination hub used by SWASFT and Kernow Health CIC staff to access and arrange alternatives to our emergency department
  • Over 200 places available in our virtual wards for patients with acute respiratory or frailty conditions that can be managed in their own home
  • Extra places in CATUs to provide an alternative place for patients
  • New Right Care car to provide an urgent response to patients in their own homes
  • New X-ray car in the West ICA able to X-ray patients at home/care homes
  • Additional packages of care and by February, the development of a dementia hub

This also includes projects and initiatives led by VCSE collaboratives including the Community Gateway, Community Hub Network and Hospital to Home.

Over four days, the ICS will be supported by NHS England’s Emergency Care Intensive Support Team (ECIST). As a team of clinicians their role is work alongside clinical teams to support ways to improve the care given to patients across emergency and acute care areas


  • Why is the ICS doing this?

    The aim is to rapidly improve patient flow to produce a step-change in patient experience and safety. The initiative is run over four days with the whole ICS focusing on improving the emergency and urgent care pathways. After the week, the ICS will use all the learning and achievements to implement positives changes.

  • What’s in it for staff?

    Energise week enables staff from health and social care to work together to test small changes that can improve the way patients move through the system.  We can also better understand why there can be blockers or delays and make changes to improve the way we work in the future.

  • What’s in it for patients?

    By working together we can improve patient care – not only during the Winter Plan energise week but by developing new ways of working that can be used in the long term including:

    • Reducing the number of people admitted to hospital who don’t need to be
    • Increase how many people are cared for in their local community or at home

ICS winter comms plan overview - January 2024