Operations Manager

Citizens Advice Cornwall is looking to recruit an Operations Manager. Due to the Head of Operations moving into the role of Interim CEO until a permanent CEO has been recruited, an Operations Manager role has been created to support with running operational activities across the service. Working closely with the Interim CEO and Service Delivery Leads, the Operations Manager will be responsible for a portfolio of projects run by the service.

This includes the establishment, management, monitoring, reporting, and evaluation of projects, along with the line management of relevant personnel. The role oversees organisation wide Health & Safety and will be an active member of the Safeguarding team. Situated within the wider CAC management team, the role will work with colleagues in supporting other organisational functions with projects and activities. This is a fantastic opportunity to join a charity where you can feel your work is having more of an impact when people are most in need.

We offer:

• 37 Hours per week (Full-time)
• Salary: FTE £27,000 – £32,000 (Band E) per annum
• 12 Months fixed-term contract with potential for permanent role at the end.
• Your work base will be at one of our offices with requirements to travel to meetings or other offices/locations. Some of the work can be home based.
• An opportunity to work for a well-respected local charity
• Being part of a team focused on client needs
• Access to mental health and wellbeing support
• 25 days annual leave plus 8 Bank Holidays (pro rata for part-time working)
• Continuous Professional Development
• Access to an Employee Assistance Programme to support physical and mental health & wellbeing
• Access to contributory pension scheme
• Opportunity to accumulate additional holiday for length of service