Generalist Advice Projects Lead
Citizens Advice Cornwall
The focus of the role is to provide day to day support and supervision to the project teams, agree training needs to unite and develop the team to ensure that all are working in similar ways offering the highest quality support to clients.
The role also involves working with the partner organisations to ensure a smooth, effective and safe service is delivered, especially when working from outreach locations.
Working closely with the Head of Operations, the role ensures links between projects and the core service and develops current and future projects.
What we offer:
- Being part of a team focused on client needs
- Access to mental health and wellbeing support
- 25 days Annual Leave, plus 8 Bank Holidays (pro rata for part-time working)
- Additional time-off over the organisation’s Christmas Closure period (determined each year by the Trustee Board)
- Opportunity to accumulate additional holiday for length of service
- Access to Enhanced Sick Pay, subject to contract terms.
- Continuous Professional Development
- Access to an Employee Assistance Programme to support physical and mental health & wellbeing
- Access to contributory pension scheme.
Our aim is to recruit the people who are most suited to the role and welcome applications from people of all backgrounds. If you are motivated to help others and have the skills above then, we would love to hear from you.
To apply for this role, please complete our application process through Breathe; you can view the full job pack via the link below and access the CA Cornwall application form which needs to be downloaded, completed and then attached to the Breathe application system.
Please follow the below link in order to apply. Please read the guidance carefully. Please note we do not accept CV’s for this position.
This position will be subject to a satisfactory DBS.