Advice and Training Supervisor
Citizens Advice Cornwall
Citizens Advice Cornwall is looking for a full time Advice and Training Supervisor to work from our hub office in Camborne, to support our paid and volunteer advisers in their role giving advice. This is a great opportunity to work with dedicated and well-trained teams delivering advice and guidance to those in our community who need help.
The role is key to providing a smooth and efficient service available throughout the county via phone, webchat, email, video appointment and face to face.
What we offer:
- 37 hours per week (full time Monday – Friday)
- Based at Citizens Advice Cornwall’s Camborne office.
- Salary: FTE £26,500 – £32,000 (Band D) per annum, pro rata for part-time work.
- Permanent contract
- An opportunity to work for a well-respected local charity.
- Being part of a team focused on client needs
- Access to mental health and wellbeing support
- 25 days Annual Leave, plus 8 Bank Holidays (pro rata for part-time working)
- Additional time-off over the organisation’s Christmas Closure period (determined each year by the Trustee Board)
- Opportunity to accumulate additional holiday for length of service
- Access to Enhanced Sick Pay, subject to contract terms.
- Continuous Professional Development
Our aim is to recruit the people who are most suited to the role and welcome applications from people of all backgrounds. If you are motivated to help others and have the skills above then, we would love to hear from you.
• Access to an Employee Assistance Programme to support physical and mental health & wellbeing
• Access to contributory pension scheme
To apply for this role, please complete our application process through Breathe; you can view the full job pack via the link below and access the CA Cornwall application form which needs to be downloaded, completed and then attached to the Breathe application system.
Please follow the below link in order to apply.
Please read the guidance carefully.
Please note we do not accept CV’s for this position.
This position will be subject to a satisfactory DBS.
Please note that we reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible.